OpenERP – RMA

Akretion implemented Management of Return Merchandise Authorization (RMA) in OpenERP through two modules :

product_warranty :

Extend the warranty details to a specific product/supplier relation

  • supplier warranty
  • return product to company, supplier, brand

product / supplier form

crm_claim_rma :

Management of Return Merchandise Authorization (RMA) in OpenERP. Upgrade the standard crm_claim module to add :

  • product returns (one by one, mass return by lot, mass return by invoice)
  • warranty control & return address (based on invoice date and product form)
  • product picking in / out
  • product refund
  • product exchange
  • access to related customer data (orders, invoices, refunds, picking in/out)

return view return line form

All the modules related to RMA have been gathered in a dedicated launchpad project lp:openerp-rma